Returns & Exchanges
At MARKET PLACE, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. Simply ensure your products are in their original, unused condition to receive a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, including all tags and documentation, and attach the provided prepaid shipping label.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our fulfillment center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing